Account Manager
Location: North London
Type: Permanent
Salary: £30,000 OTE: £45,000 Target: £100K
We have partnered with a boutique MSP who are providers of IT Managed Services, Business Mobile, Business Broadband and VoIP Phone Systems, based in the North of London. Our client is currently going through a period of growth and expansion which means this is an exciting time to join the company as there will be optimum opportunities for career progression and development. With a solid history of selling telecoms and/or IT services, the ideal candidate will have demonstrable experience in effectively building strong relationships with key stakeholders in order to secure new business/contracts with key prospects, whilst managing key accounts with an inherited client base. This role is great opportunity for uncapped earning potential, with great career development prospects.
Core responsibilities include, but are not limited to:
· Prospecting targeted clients via cold-calling, e-mails and face to face meetings where appropriate
· Generating own leads by calling and booking telephone/face-to-face appointments
· Hitting and exceeding KPI’s including number of daily outbound calls made, number of e-mails sent, number of meetings booked
· Effectively managing key accounts/clients, maintaining strong relationships and upselling on products and services wherever possible
· Updating the company CRM system (Dynamics 365) with all relevant information and data
· Being acute to industry/market trends and seeking out leads to follow up accordingly
· Building effective and long-lasting relationships with targeted clients
· Delivering a first-class customer service at all times, displaying professionalism, integrity and honesty as a representation of the company
· Constantly building up a pipeline of prospects, achieved via consistent and effective sales activity
· Developing e-mail/marketing strategies and campaigns to drive inbound enquiries/leads
· Working with the wider team where necessary to maximise sales opportunities
· Strong team player
Skills Profile:
· Proven track record of winning new business/securing new contracts achieved from own sales/business development initiatives
· 2-3 years’ experience in a B2B sales role, ideally selling telecoms/IT services
· Industry knowledge/experience working within telecoms and IT
· Demonstrable client-facing skills
· Excellent communication, presentation and customer service skills, with a professional telephone manner and a good command of the English language
· Great listening skills with good comprehension levels
· Personable and relatable, with a can-do positive attitude, as well as trust-worthy
· Both a resilient and tenacious attitude, not discouraged by rejection but always focused on achieving results
· Ability to work well under pressure and within time constraints
· Organised with a high level of self-motivation
· Excellent computer/IT skills with proficiency in all Microsoft Packages
· Experience using CRM systems (Dynamics 365 ideally)
What’s on offer:
- Competitive salary + attractive commission structure
- Company Pension Plan
- Company Healthcare
- Employee Assistance Program (EAP)
- Free car parking on site
- Premium gym next door to office
- 31 days paid holiday (including public holidays)
- Team incentives/social events/nights out
- In-house training to support you in your role
- Opportunities for career progression and development
- Hybrid working pattern available once established in the role
At Bryan and Co Associates we enforce a diverse and inclusive recruitment process that promotes equal opportunities for all applicants, regardless of race, age, gender, sexual orientation, religion, disability, or any other socio-economic factors. We encourage applications from all backgrounds for diversity purposes.
If you feel you meet the criteria mentioned above please apply with an updated copy of your CV, highlighting your skills and experience. Please be advised that you will need to prove your Right to Work in the UK status to be considered, as there is currently no sponsorship available for this role.
